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SUPPORT PROCESS
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We are delivering a highly robust, stable and scalable products but still situations may arise for which you may be needing our support and assistance.
You are just required to the follow the guidelines mentioned below for getting the product support in those situations:
- Please fill and submit the Complaint Registration Form given below for registering your complaint with us.
You are please requested to enter the maximum possible details of the issue you are facing, so that we can diagnose and resolve the problem at the earliest possible.
- You will receive the response for your registered complaint within 24 hours of complaint registration via email or telephonically depending on the nature of problem.
- Maximum Complaint resolution time will be 72 hours although we try to resolve the complaint within first 48 hours.
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